1. Introduction
These Terms of Service ("Terms") govern the use of all services provided by DevLyft Ltd ("DevLyft", "we", "our", or "us"). By creating an account, purchasing Services, or otherwise using the DevLyft platform, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use our Services.
These Terms form a legally binding contract between DevLyft and the Customer, and should be read together with our Privacy Policy.
2. Definitions
- Account means a registered DevLyft customer account.
- Customer means the individual or legal entity purchasing Services.
- Dedicated Compute (also referred to as Isolated Compute) means computing resources allocated exclusively to a single Customer.
- DevLyft Platform means all websites, APIs, software, dashboards and infrastructure operated by DevLyft.
- Fleet / Node / Pod means a deployed workload, virtual compute instance, or running container supplied through the Services.
- Service means any hosting, deployment, support or related service offered by DevLyft.
- Shared Compute means a computing environment where multiple customers are pooled onto the same physical infrastructure together.
- Customer Content means applications, code, container images, databases and other data that a Customer uploads, deploys or generates using the Services.
3. Eligibility
You may only use the Services if: you are at least eighteen (18) years old; you have legal capacity to enter into contracts; use of the Services is lawful in your jurisdiction; and you are not subject to applicable sanctions or trade restrictions. Business customers warrant that the individual accepting these Terms has authority to bind the organisation.
4. The Services
DevLyft provides cloud deployment and infrastructure automation services, which may include Shared Compute, Dedicated Compute, application deployment, networking, storage, platform APIs, developer tooling and support. Nothing in these Terms obligates DevLyft to continue offering any specific Service indefinitely.
Shared Compute
Shared Compute allows multiple customers to use securely partitioned infrastructure hosted on the same underlying compute node. Resource allocation is managed by DevLyft, and Customers receive the resources allocated under their purchased plan. Resource allocations may not be exceeded unless expressly permitted by the purchased plan.
Dedicated Compute
Dedicated Compute provides exclusive access to infrastructure reserved solely for one Customer. Dedicated Compute customers are responsible for their applications (managed through resource allocations), application security, backups and compliance. Unless otherwise stated, Dedicated Compute customers do not receive root or hypervisor-level access to DevLyft's underlying infrastructure.
5. Account Registration
Customers must provide accurate information and agree to: keep contact information current; maintain a secure password; enable multi-factor authentication where available; and notify DevLyft immediately of any unauthorised access. Customers remain responsible for all activity conducted through their Account. Passwords are hashed using Argon2id and are never stored or visible to DevLyft in plain text, see our Privacy Policy for details.
6. Orders and Pricing
Orders may be placed through the DevLyft website, customer dashboard, API, or an authorised sales representative, and become binding once accepted by DevLyft. DevLyft reserves the right to reject any order.
Prices are published through the DevLyft Platform and may change at any time; price changes do not affect subscription periods already paid for.
7. Billing and Payment
Services may be billed monthly, annually, or on a pay-as-you-go basis. Invoices become due immediately unless alternative payment terms are agreed.
Payments are processed by Stripe. By making a payment you authorise Stripe to process charges on DevLyft's behalf, and payment processing is governed by Stripe's own terms in addition to these Terms. DevLyft does not store your full card details, card data is entered directly with Stripe and does not pass through DevLyft's own systems.
Customers are responsible for all taxes applicable within their jurisdiction. Where required by law, DevLyft may collect VAT or equivalent indirect taxes.
Subscriptions renew automatically unless cancelled before renewal; you can disable automatic renewal at any time from the billing section of the dashboard.
Non-payment, past-due accounts and suspension
If a payment fails or an invoice is not paid when due, your account or the relevant Service may be marked as past due. If the outstanding balance is not resolved within a reasonable period, DevLyft may suspend the affected Services until payment is received, and may ultimately terminate the account for continued non-payment as described in Sections 8 and 9. Where practical, we will notify you before suspending or terminating Services for non-payment.
8. Suspension
DevLyft may suspend Services immediately, where reasonably necessary, to: protect infrastructure; investigate suspected abuse; comply with a legal obligation; respond to a security incident; prevent fraud; address non-payment; or enforce these Terms. Where practical, reasonable notice will be provided before or promptly after suspension.
9. Termination
DevLyft may terminate Services if: these Terms are materially breached and not remedied within a reasonable period after notice; illegal activity occurs; payment remains outstanding after the process described in Section 7; or continued provision would expose DevLyft, other customers, or the platform to legal or security risk. You may cancel your own Services at any time through the dashboard; cancellation stops future renewals, and unless required by law or stated otherwise, fees already paid are non-refundable and pay-as-you-go charges already incurred remain payable.
On termination or cancellation, Services cease and infrastructure associated with the account may be deleted in line with the retention periods in our Privacy Policy; outstanding invoices remain payable.
10. Customer Content and Responsibilities
You retain ownership of all applications, code, container images, databases and other Customer Content you upload to or run on DevLyft. DevLyft does not claim ownership of Customer Content and does not routinely access it; we only grant ourselves the limited rights necessary to host, store, transmit, back up (where applicable) and display Customer Content in order to operate the Services you have requested.
Customers are solely responsible for: the software they install and run; application-level security; credentials and access control; backups of their own data; legal and licensing compliance; and the accuracy and integrity of their data. Customers warrant that they hold all rights necessary to host any content they upload to DevLyft.
11. Acceptable Use
DevLyft provides general-purpose cloud infrastructure and does not pre-screen workloads. However, you may not use the Services to:
- engage in or facilitate illegal activity;
- distribute malware, or launch or facilitate attacks against DevLyft's or any third party's systems (e.g. DDoS, unauthorised port scanning, exploitation of vulnerabilities);
- infringe the intellectual property, privacy or other rights of any third party;
- send unsolicited bulk communications (spam) or engage in phishing;
- circumvent resource limits, isolation controls or security mechanisms of the shared platform; or
- otherwise threaten the security, stability or availability of the platform or of other customers' workloads.
DevLyft may suspend or remove workloads that breach this section, in line with Section 8.
12. Backups
Unless expressly agreed otherwise in writing, DevLyft does not provide managed backup services. Customers are solely responsible for maintaining appropriate backups of their own applications and data, and DevLyft is not liable for data loss.
13. Intellectual Property
As between the parties, Customers retain ownership of all Customer Content. DevLyft retains ownership of the DevLyft Platform, including its software, APIs, dashboards, trademarks, documentation, branding, infrastructure and proprietary automation. No intellectual property rights are transferred except as expressly stated in these Terms.
If you send us feedback or suggestions about the Services, you grant DevLyft a royalty-free, perpetual licence to use that feedback to improve the Services, without any obligation to you.
14. Confidentiality
Each party agrees to protect confidential information received from the other and to use it only as necessary to perform its obligations under these Terms. This obligation survives termination of these Terms.
15. Availability
DevLyft works to keep the Services available and reliable, but does not guarantee a specific uptime percentage as standard, and no Service Level Agreement is included by default. Scheduled maintenance, emergency maintenance, force majeure events, and issues caused by a Customer's own workload or configuration may affect availability. A dedicated Service Level Agreement with uptime commitments and service credits may be available for enterprise customers under a separate written agreement, contact us to discuss this.
16. Security
DevLyft employs commercially reasonable administrative, technical and organisational measures to protect its platform, as described in our Privacy Policy. No online service can guarantee absolute security. Customers remain responsible for securing their own applications and data running on the Services.
17. Third-Party Services
DevLyft relies on third-party providers, including Stripe (payments), Google Cloud (infrastructure hosting) and Cloudflare (content delivery and network edge security). DevLyft is not responsible for failures caused solely by a third-party service that are beyond its reasonable control.
18. Disclaimers
Except as expressly stated in these Terms, the Services are provided "as is" and "as available". To the fullest extent permitted by law, DevLyft disclaims all implied warranties, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.
19. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, or for fraud.
Subject to the above, DevLyft shall not be liable for indirect loss, consequential loss, loss of profits, loss of revenue, business interruption, loss or corruption of data, or reputational damage arising out of or in connection with the Services.
To the fullest extent permitted by law, DevLyft's total aggregate liability arising out of or in connection with the Services shall not exceed the total fees paid by the Customer to DevLyft in the twelve (12) months immediately preceding the event giving rise to the claim.
20. Indemnity
You agree to indemnify and hold DevLyft harmless against claims, losses and reasonable costs arising from: your Customer Content; your unlawful use of the Services; your infringement of a third party's rights; or your breach of these Terms.
21. Force Majeure
DevLyft shall not be liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, cyber attacks, government action, utility failures, internet outages, or labour disputes.
22. Changes to the Services or these Terms
DevLyft may modify, replace or discontinue Services where reasonably necessary, and may amend these Terms from time to time. Material changes will be communicated where practicable and will take effect on publication on the DevLyft website with an updated effective date. Continued use of the Services after that date constitutes acceptance of the revised Terms.
23. Assignment
Customers may not assign these Terms without DevLyft's prior written consent. DevLyft may assign these Terms as part of a merger, acquisition, or corporate restructuring, or to an affiliate.
24. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms, unless mandatory consumer protection laws require otherwise.
25. Entire Agreement
These Terms, together with our Privacy Policy and any applicable order confirmation, constitute the entire agreement between you and DevLyft regarding the Services, and supersede any prior agreements on the same subject matter.
26. Contact
Questions regarding these Terms should be directed to:
DevLyft Ltd, registered in England and Wales, company number 17312879
Email: info@devlyft.io
Website: https://devlyft.io